Your Questions, Answered

Frequently Asked Questions

We’ve compiled answers to some of the most common questions we receive. If you don’t find the information you’re looking for, feel free to contact us directly.

We offer custom-made surgical, dental, beauty, veterinary, spine, and orthopedic instruments.
Simply browse our products, click on the "Make Inquiry" button, fill out the inquiry form, and our team will get back to you with a quote.
Yes, we ship our products worldwide.
We accept wire transfers and other secure payment methods. Details will be provided with your order quote.
Shipping times depend on your location and the type of product. Our team will provide an estimated delivery date in your quote.

Yes, we offer custom manufacturing to meet your specific needs. Simply provide the details when submitting your inquiry.

Our team is available to assist you with any questions about the product’s suitability. Feel free to reach out before placing your order.
Yes, our instruments are manufactured according to the highest industry standards and are certified for quality and safety.
If you encounter any issues, please contact our customer support team immediately, and we will resolve the matter promptly.
Once your order has shipped, we will send you tracking details so you can monitor its progress.